BAICAI is always focusing on providing customer with safe and high-quality products .We wish to establish a cooperative relationship of equality, mutual benefit, respect and trustworthiness with our customers.We deeply understand customer needs and industry development trends, and provide customers with one-stop industrial solutions.
After-sales service is an integral part of BAICAI products, we have the responsibility and obligation to provide you with better service while providing high-quality products.
The principle of customer service first, save expenses, improve service facilitation and strengthen sincere communication are four aspects, aiming to create a harmonious model of "customer first, service sincere".
Kindly reminder:Please read Operation and Maintenance Manual of Hydraulic Breaking Hammer before using it;
The breaking hammer can be installed in different mechanical equipment. In order to make the mechanical equipment able to operate normally and give play to the highest working frequency please check and read instruction manual carefully.
1.Exterior Inspection.
2.Check the lubrication system and inject grease on time
3.Inspection of Inner and Outer Sleeves and Drill Rod
4.Nitrogen Inspection
The breaker shall be stored in dry environment and fully release the gas in the cylinder. Push the piston into the cylinder from the front part.
1.7 days 24hour online service in case of any problem
2.Within warranty period all will be done as per warranty terms
3.Out of warranty period if problems happens,first will communicate by email or phone,if cannot solve and needs to change parts,we will provide the parts in cost price
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