Happy New Year everyone! Today marks our first day back to work. My colleague, TOM, shared with me a fascinating insight regarding how our customers assess the quality of hydraulic crushing hammers. As we all know, we desire affordable yet high-quality hydraulic crushing hammers. However, achieving this balance seems impossible as it requires strict adherence to meticulous processes and the selection of superior materials. Consequently, the price will inevitably be higher. One of TOM's clients posed an intriguing question: "How heavy is your hydraulic crushing hammer?" At that moment, TOM recognized this customer as both a professional and someone who values quality. The response astonished the customer: Our hydraulic crushing hammer weighs one ton more than cheaper alternatives available in the market but maintains the same size specifications. In other words, excluding processing costs alone, our material choice contributes to a higher price compared to our competitors'. Nevertheless, if we maintain rigorous standards during production, this weight represents optimal solidity when using our hydraulic crushing hammer and allows for maximum mechanical force utilization. This query cleverly highlights that weight data on export declaration forms cannot be falsified. Consequently, this customer has decided to purchase their hydraulic crushing hammers from us—a testament to their confidence in our commitment towards delivering top-notch quality.
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